Certified Supply Chain Professional (CSCP) Practice Exam

What does inventory shrinkage refer to?

1. Increased support in warehouse operations

2. Loss of inventory due to theft or damage

3. Improvements in inventory tracking accuracy

4. Reductions in supplier carry-over stock

The correct answer is: Loss of inventory due to theft or damage

Inventory shrinkage refers to the loss of inventory that occurs for various reasons, and it is most commonly associated with theft, damage, or errors in the inventory management system. This concept highlights the difference between the recorded inventory in the system and the actual physical inventory. For instance, if a retailer has 100 units of a product in their records but only finds 90 units during a physical count, the shrinkage would be accounted for the 10 missing units. Understanding inventory shrinkage is crucial for businesses because it affects profitability. High levels of shrinkage can indicate poor inventory practices, lack of security measures, or insufficient staff training on handling inventory correctly. Addressing shrinkage can lead to improved operational efficiency by minimizing losses and enhancing profitability through better inventory management practices. The other choices do not accurately define inventory shrinkage. Increased support in warehouse operations might improve efficiency but does not relate to inventory loss. Improvements in inventory tracking accuracy are measures taken to reduce shrinkage but do not define what it is. Reductions in supplier carry-over stock relate to inventory management processes but not specifically to the loss of goods through shrinkage.