Certified Supply Chain Professional (CSCP) Practice Exam

What is one primary objective of defining a Business Continuity Management System?

1. To enhance product features

2. To maintain acceptable levels of service after disruptions

3. To secure funding for expansion

4. To improve employee morale

The correct answer is: To maintain acceptable levels of service after disruptions

One primary objective of defining a Business Continuity Management System is to maintain acceptable levels of service after disruptions. This concept is fundamentally about ensuring that an organization can continue critical operations during and after unforeseen events that could threaten its normal functioning. It involves planning and preparing for potential crises so that the impact on the organization, its employees, customers, and stakeholders is minimized. Effective business continuity management includes risk assessment, business impact analysis, and recovery strategies, all focused on resilience and the swift restoration of services. This proactive approach allows organizations to not only survive disruptive incidents but also to minimize downtime and maintain customer trust despite challenges. While enhancing product features, securing funding for expansion, and improving employee morale are important aspects of a business strategy, they do not directly address the core purpose of a Business Continuity Management System. The emphasis here is squarely on operational resilience and recovery after disruptions, making the ability to maintain acceptable service levels the key focus of such a system.