Certified Supply Chain Professional (CSCP) Practice Exam

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What systems make up the technical backbone of EBS?

  1. Inventory databases

  2. Transaction maintenance systems

  3. Customer feedback tools

  4. Marketing automation systems

The correct answer is: Transaction maintenance systems

The technical backbone of Enterprise Business Systems (EBS) primarily comprises transaction maintenance systems. These systems are essential for processing and managing transactions efficiently across various business functions. They facilitate the recording, updating, and tracking of all transactions that occur within the organization, ensuring that data remains current and accurate. This foundational aspect allows businesses to maintain operational integrity, supports reporting functions, and is critical for making informed decisions based on real-time data. Transaction maintenance systems provide the necessary infrastructure to ensure that all business processes can function properly, making them integral to the overall effectiveness of EBS. In the context of the other options, while inventory databases, customer feedback tools, and marketing automation systems support various aspects of business activities, they do not serve as the technical backbone. Instead, they function as complementary systems that rely on the robust transactional capabilities provided by transaction maintenance systems.