Certified Supply Chain Professional (CSCP) Practice Exam

Which level of the SCOR model deals with strategic level metrics?

1. Level One

2. Level Two

3. Level Three

4. Level Four

The correct answer is: Level One

The correct answer is Level One because this level of the SCOR (Supply Chain Operations Reference) model focuses on high-level strategic metrics that provide insights into the overall performance of the supply chain. At Level One, organizations evaluate their supply chain capabilities by assessing key performance indicators such as reliability, responsiveness, flexibility, and cost. These metrics help in making long-term strategic decisions, aligning the supply chain objectives with the business's broader goals, and guiding overall resource allocation. In contrast, the other levels of the SCOR model deal with progressively more detailed aspects of supply chain management. Level Two breaks down the high-level metrics into more specific performance metrics associated with the five core processes of the supply chain: Plan, Source, Make, Deliver, and Return. Level Three focuses on even finer details, providing process-level metrics that guide the implementation of the processes. Lastly, Level Four deals with the operational metrics that are used for day-to-day management and specific operational decisions.